Your Pharmacy Changed Owners or Its Name: What to Check Before Your Next Fill
· 1 min read
When your pharmacy stays open but gets a new owner or name, check your prescriptions, refills, and participation before your next fill.
Short answer: If your pharmacy gets a new owner or a new name but stays open, ask whether your prescriptions and refills are still on file, whether your contact details carried over, and, if you're a member, whether the store still participates. A quick call before your next fill avoids surprises.
How this differs from a closing
If your pharmacy is closing for good, see your pharmacy is closing. This guide is for a pharmacy that stays open under new ownership or a new name.
Questions for the pharmacy
- "Are my prescriptions and refills still on file?"
- "Is my contact information still correct?"
- "Did my profile carry over, including allergies?"
- "Are your hours or phone number changing?"
- "Is the app or online account changing?"
Check participation
If you're a member of The Drug Club, confirm the store still participates under its new name or owner. See how to confirm your pharmacy participates.
Check your profile
Ask the pharmacy to review what it has on file for you. See check what your pharmacy has on file.
Update your records
Change the pharmacy name and number on your medication list, reminders, and with your prescriber's office so new prescriptions go to the right place.
Watch the next fill
At pickup, check the label and confirm the price before you pay.
Ownership-change checklist
- Prescriptions and refills confirmed on file
- Contact details and allergies checked
- Participation confirmed for members
- Medication list and prescriber records updated
- Next label and price checked
Where membership fits
The Drug Club works with 70,000+ pharmacies. Eligible medications are $0 with membership. Check yours on the Medications page.
FAQ
Do I need new prescriptions?
Ask the pharmacy whether your prescriptions are still on file.
Will the app still work?
Ask the pharmacy whether you need a new account.
Next step
Try The Drug Club risk-free for 30 days.
This article is general information, not medical advice. Talk to your doctor or pharmacist about your own medications and health. The Drug Club is a prescription membership. It is not insurance and not a discount card. Questions? Email support@thedrugclub.com or call (424) 375-7114.